Have you seen Steve Pilgrim's HP craptop?

Last year, Steve Pilgrim bought a defective Hewlett Packard laptop that has always required "15 to 20 restarts to get to a stable Windows XP desktop."

With his power knocked out by the freak Memphis storm, Pilgrim decided July 26 was a good chance to return the laptop while it was still under warranty.

How did it go? Pilgrim is creating a new category of his weblog to "record the failings of HP:"

It's now August 7, 2003 and HP has NOT returned my laptop PC. In fact, they can't find it.

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